LogistiX Privacy Policy

LogistiX (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we may collect, use, and safeguard your personal information when you interact with our business, including through our website, phone communications, and messaging services.

1. Information We May Collect
We may collect personal information in a variety of ways, including but not limited to:

● When you request an appointment
● When you call or communicate with us directly
● When you fill out a “Contact Us” form on our website
● When you opt in to receive SMS/text messages
● When you interact with our services, website, or customer support

The personal information we may collect includes:

● Name
● Phone number
● Email address
● Appointment details or service requests
● Any other information you voluntarily provide

2. How We May Use Your Information
We may use the information we collect for purposes including:

● Scheduling and confirming appointments
● Providing customer service and responding to inquiries
● Sending reminders, updates, and follow-ups
● Improving our services and customer experience
● Communicating important information related to your requests

3. Information Sharing and Disclosure
We value your privacy and take it seriously.

● We do not share, sell, rent, or trade your personal information, including phone numbers, with third parties for marketing or promotional purposes.
● We may share information only when required by law or to protect our legal rights.

4. Data Security & Privacy Rights
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. You may request access to, correction of, or deletion of your personal information by contacting us using the information provided below.

5. SMS Terms and Conditions
Company Name: LogistiX

Types of Messages You May Receive: After opting in to receive SMS notifications, you may receive messages including, but not limited to, appointment confirmations, appointment reminders, service updates, follow-ups, and important notifications related to your interaction with us.

Message Frequency: Message frequency may vary depending on your interactions with our services.

Message and Data Rates: As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

How to Opt-Out: You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, simply sign up as you did the first time and we will resume sending SMS messages to you.

How to Get Help: If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance.

Carrier Disclaimer:
Carriers are not liable for delayed or undelivered messages.

6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.

7. Contact Information
If you have any questions about this Privacy Policy, please contact us at:

LogistiX
1918 Dayton Blvd. Chattanooga, TN 37415
423-228-2317